Airnote

Documentation

Connect Your Message Gateway

In this tutorial, we'll guide you through connecting a custom SMS gateway with Airnote, making it easy to send SMS messages to your customers. Let’s get started!

Need Help with Integration?

If you'd like a dedicated session on connecting your gateway, please contact us. We're here to help

Contact us at support@airnote.in

Step 1: Gather Your Information

Before you begin, ensure you have the following details from your SMS gateway provider:

  • Account SID: Your gateway account ID (if required).
  • Access Token / API Key: Your unique authentication key.
  • Sender ID: The name or number that will appear as the sender.
  • Other Required Parameters: Any additional information required by your SMS gateway (like message format or recipient number).

Step 2: Access Airnote Settings

  1. Log in to your Airnote account.
  2. Navigate to the Settings section.
  3. Click on Message Gateway.

Step 3: Configure Your SMS Gateway

  1. Select the gateway you want to connect from the gateway list.
Can't Find Your Gateway in the List?

If the gateway you want to connect is not listed, please contact us through the live chat option in the Airnote app.

  1. Fill in the required fields:
  • Account SID: Provide a recognizable name for your gateway.

  • Sender ID: Enter the name or number that will appear as the sender.

  • Access Token / API Key: Input your API key/token for authentication.

    After entering all the details, click Save to save your gateway settings.

Step 4: Test the Connection

To test if the gateway integration is working, trigger any notification flow you have activated, such as "Order Created." Place a test order using a valid phone number and check if you received the SMS notification. This will confirm that your SMS gateway is set up correctly.

Benefits of Using a Custom SMS Gateway

  1. Brand Recognition: Using a custom SMS gateway allows you to display your brand's name as the sender. This helps customers recognize your messages instantly, enhancing trust and engagement.
  2. Cost Savings: A custom gateway can significantly lower the cost per SMS, making it a more budget-friendly option for reaching your customers.

Overall, a custom SMS gateway boosts your brand presence while saving you money!